Author Archives: Simon Lee

The Evolution of DRM and Concerns Faced

Envision a world where everyday products are purchased, but a vital component of that product is still owned by the manufacturer.  With ownership of that component, the manufacturer could affect how the product is used and enjoyed, and could also gather insightful (and private) information on how that product is being used and enjoyed.  Well, we’re not too far off.

Continue reading

Advertisements

Leave a comment

Filed under Customer Experience, Risk Management, Service Contract