Are things moving a bit too fast with connected cars? Continue reading →
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Filed under Risk Management, Warranty
Tagged as auto makers, automobiles, cars, CNBC, connected car, convenience, Forbes, garages door opener, hacking, key-less entry, products liability, risk, rolling codes, RollJam, security, technology, warranty, warranty liability, warranty litigation
“Doing the right thing” might reduce electric car maker Tesla Motors’ earnings short-term, “but will work out well in the long term,” writes CEO Elon Musk on the company’s blog. In today’s marketplace, I think he’s on the money. What do you think? Continue reading →
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Filed under Best Practices, Customer Experience, PR & Branding, Service Contract, Statutes & Regulations, Warranty
Tagged as atuomotive, automobiles, battery, brand, car makers, car warranty, cars, competition, consumer, consumer protection, customer expectations, customer loyalty, customer satifaction, drive unit, electric car maker, Elon Musk, Hyundai, law, Model S, reputation, Tesla, Tesla Motors, unlimited mileage, value, warranty
Matthew Kelly
The Editors
Paul Wojcicki