Competition benefits consumers far more than so-called consumer protection laws and the red-tape they’re wrapped in. The former delivers better quality and service and a lower price, while the latter needlessly drives up costs on both sides of the transaction and keeps seedy lawyers in business. Want proof? Look at what Kia is doing in Australia, and why. Continue reading →
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Filed under Customer Experience, PR & Branding
Tagged as 7-7-7, Australia's best factory warranty, automobiles, automotive, brand, bureaucratic, capped-price service, choice, competition, consumer, consumer protection, consumers, convenience, costs, customer-first, Damien Merideth, efficiency, good business, KIA, KIA Australia, laws, lawyers, price, red-tape, roadside assistance, seedy lawyers, transaction, upgrade, US consumers, warranty
Matthew Kelly
The Editors
Paul Wojcicki