Tag Archives: GWSCA

GWSCA President, Paul Wojcicki: Moving GWSCA Forward

GWSCA LogoIn a much less contentious election than many of us have been focused on recently, I have been selected to serve as President of the Global Warranty and Service Contract Association. Continue reading

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2015 GWSCA Conference Call for Presenters

2015 CFP GWSCA

The second annual Global Warranty and Service Contract Association Conference is set for September 16-18 at the historic Palmer House in Chicago. The GWSCA is now accepting presentation proposals.

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Warranty in Practice – Can a company use warranty to help drive sales?

Warrantycar

Can a company use warranty to help drive sales? It sure can. Just ask Hyundai Motors. It saw its market share jump from 1.1% to 4% after it extended its powertrain warranty in 1999. You might also want to put the question to Volkswagen, which saw its sales drop 30% in the three years after it shortened its powertrain warranty in 2002. Continue reading

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Filed under Best Practices, Customer Experience, PR & Branding, Warranty

First Annual GWSCA Conference & Industry Summit

GWSCA Logo

The Global Warranty and Service Contract Association (www.gwsca.org) is holding its First Annual GWSCA Conference and Industry Summit October 6-8, 2014 at the Millennium Knickerbocker Hotel, a landmark on Chicago’s Magnificent Mile. Continue reading

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Filed under Best Practices, Customer Experience, PR & Branding, Risk Management, Service Contract, Statutes & Regulations, Warranty

Global Warranty and Service Contract Association Annual Meeting Set for March 11, 2014

The Global Warranty and Service Contract Association (formerly the Institute of Warranty Chain Management) has scheduled its 2014 Annual Meeting for March 11, 2014 at 4:00 PM Pacific Time.

The meeting will be held at the same location as the 2014 Warranty Chain Managment Conference:
The Hyatt Regency Mission Bay Spa & Marina
1441 Quivira Rd
San Diego, CA 92109, USA.

The meeting will also be accessible via WebEx.

Contact GWSCA Secretary Paul Wojcicki for log-in details.

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Help Shape the Global Warranty & Service Contract Assn.’s 2014 Agenda

The Global Warranty and Service Contract Association (GWSCA) has asked Fulcrum Analytics to conduct an online survey to learn what is important to members of the warranty and service contracts communities. The information we collect will be used to formulate programs and proposed solutions to commonly experienced industry questions, problems, and fast emerging trends. Continue reading

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